How the EXALT XP Payment Model Works
We’ve designed a simple, transparent payment structure that secures your presale pricing and guarantees your place in the production queue. This keeps your position locked, reduces delays, and ensures your studio is built exactly to your configuration.
STEP 1 — Book Your Slot with Just USD $2,500
A USD $2,500 refundable deposit is required to commit to a pre order consultation and manufacturing slot allocation.
The consultation will normally occur within one week of the deposit being received into our account. This deposit secures your place in the pre order process and allows us to allocate your manufacturing slot.
Book Pre-order Consultation
STEP 2 — Confirm Your Order with 30% Payment
A 30% payment is required to commence your order following your pre order consultation.
Once this payment is received, your order can move forward and your EXALT XP Studio configuration can be confirmed.
Your deposit is:
● 30% of the total product price
● Non-refundable
● Required to confirm your build reservation
Once paid, your order is locked into our presale pricing and build calendar. This is your spot in the production queue — we do not overbook production.
STEP 3 — Start Manufacturing with 30% Payment
A further 30% payment is required to commence manufacturing, when your allocated manufacturing slot is ready to commence.
Once this payment is received as cleared funds, manufacturing can begin.
Delivery will normally be scheduled approximately 3 to 4 months after the start of manufacturing.
When your build slot is approaching, you will receive a notification to:
● Confirm your configuration
● Finalize installation details (site prep, power, ventilation, compressor/generator room)
● Pay your 30% production invoice Once this payment is received as cleared funds:
● Production officially begins
● Materials are allocated
● Your unit enters the manufacturing pipeline
STEP 4 — Pay the Balance Before Dispatch
The remaining balance is due prior to dispatch from the factory.
Once the final balance has been received, your completed EXALT XP Studio can proceed to the dispatch and shipping stage. Once your studio is built:
● You’ll receive videos/photos of your finished unit
● A final checklist will be completed
● Your 50% pre-shipment invoice will be issued This must be paid before we release the studio for:
● International shipping
● Domestic shipping
● Customs clearance
● Delivery routing
This ensures safe, insured transit from our factory to your installation site.
STEP 5 — Local Freight & Installation
Your local delivery and installation occur once your studio reaches the U.S. Costs vary based on:
● Your location
● Installation room
● Access (doorways, hallways, stairs)
●Ventilation/electrical requirements
● Generator/compressor room location
● Additional labor/equipment
You will be given a transparent quote as soon as your site information is provided.
Delivery Timeline
Your estimated delivery window is: 3-4 months from the production payment date. This range depends on:
● Production queue timing
● Global supply chain conditions
● Freight scheduling
●Port clearance
● Installation logistics
We keep you informed every step of the way.
What's included in your order
Every EXALT XP Studio includes:
● Your chosen studio configuration
● Hypoxic oxygen control system
● IR + PBM lighting systems
● Control hub
● Safety systems
● App connectivity & induction
● Build & quality-assurance checks
Local freight, installation, electrical preparation, and compressor/generator room setup are additional.
Warranty Activation
Your warranty activates only after:
1. Installation by an approved EXALT XP installer, AND
2. Completion of the EXALT XP App onboarding, including:
● Safety training
● Induction modules
● Product operation videos
This ensures safe and correct operation from day one.
Why we use this payment model
Protects your price
Locks your place in production
● Guarantees scheduling
● Allows us to deliver a premium build-to-order product
● Ensures every customer gets a dedicated installation slot
● Prevents long delays and backlogs
This is the same model used by Tesla, EightSleep, HYROX, and premium wellness hardware companies globally.
Payment Model FAQs
Easily explore FAQs, product details, or general information.
Why is the deposit non-refundable?
Each studio is custom-built and requires allocation of components, manufacturing time, and freight bookings.
Your deposit secures all of these processes.
When do I pay for shipping & installation?
Once your studio reaches the U.S., Rocket Shipping will contact you directly to quote and schedule delivery & installation.
Can I finance the payments?
Financing options will be announced soon.
Can my delivery window change?
Yes — global logistics vary.
Your estimated window is 3-4 months from production payment.
Do I need a compressor and nitrogen generator room?
Yes — the nitrogen generators and 5-11 kW (7-15 hp) VSD NGM1–3 generator must be installed in a ventilated utility/mechanical room, garage, basement, or protected outdoor enclosure.
Can I use single-phase power?
Yes — with a digital rotary phase converter installed by a licensed electrician.